How fast can an appliance technician visit my home in Gurgaon?

Our certified technicians reach your doorstep within 30 to 45 minutes anywhere across Sector 57, Sector 56, DLF, Golf Course Road, Sohna Road and all major areas in Gurgaon.

What are the visiting or inspection charges in Gurgaon?

Our inspection charge is nominal at ₹299. If you approve the repair estimate, the visiting fee is completely adjusted in your final bill.

Do you provide a warranty on appliance repair and replacement parts?

Yes! Xpert Repair Gurgaon provides up to 90 days warranty on both service and 100% genuine replacement spare parts.

Which appliance brands do you service in Gurgaon?

We repair all leading appliance brands including Samsung, LG, Whirlpool, Daikin, Voltas, IFB, Bosch, Godrej, Panasonic, Hitachi, Carrier, Haier, and Blue Star.

Which sectors in Gurgaon do you provide doorstep service to?

We cover all sectors of Gurgaon including Sector 57, 56, 54, 49, 48, 45, 43, 31, 14, DLF Phase 1 to 5, Cyber City, Golf Course Road, Sohna Road, Sushant Lok, and Nirvana Country.

Refund & Cancellation Policy | Xpert Repair Gurgaon

Transparent Policies

Refund & Cancellation Policy

100% customer satisfaction guarantee, clear diagnostic fee adjustment, and transparent rework policy for all appliance services in Gurgaon.

1. Doorstep Visiting & Diagnostic Fee Policy

Our standard visiting and diagnostic inspection fee is ₹299 across all sectors of Gurgaon. If you approve the repair estimate provided by our technician, the entire ₹299 inspection fee is 100% adjusted into your final service bill.

If you decide not to proceed with the repair after complete diagnosis, only the nominal ₹299 inspection fee applies for the technician’s time and travel.

2. 90-Day Free Rework & Warranty Policy

Every completed repair and replacement component is backed by our signature 90-Day Doorstep Warranty:

If the exact same issue reoccurs within 90 days of service, our technician will visit and resolve it completely free of charge.
Zero visiting charges, zero labor charges, and free component replacement if covered under the 90-day warranty.
Compressor replacements carry an extended 1-Year Manufacturer Warranty.

3. Cancellation Policy

We understand plans change. You can cancel or reschedule your doorstep appointment at any time prior to technician dispatch with zero cancellation fee.

To cancel or reschedule, simply message us on WhatsApp at +91 78349 82532 or call our dispatch desk.

4. Refund Eligibility & Processing

Refunds are applicable in the following situations:

Duplicate payment made via online UPI or net banking.
In the rare event where an appliance cannot be restored to working condition and prior payment was collected for parts not utilized.
Approved refunds are credited back to the customer’s original payment method within 3 to 5 business days.

5. Contact Us for Policy Inquiries

If you have any questions or require assistance regarding a refund or warranty claim, contact our support team:

📍 Office: House No 354, Housing Board Colony, Opp Lotus Valley School, Sector 57, Gurugram, Haryana – 122011

📞 Phone / WhatsApp: +91 78349 82532

✉️ Email: Shahidk2532@gmail.com