Privacy Policy
How Xpert Repair Gurgaon collects, protects, and handles your personal information when you book our doorstep appliance repair services.
1. Information We Collect
When you request doorstep appliance repair via our booking forms, WhatsApp, or phone, we collect only essential contact information needed to fulfill your service appointment:
- Your Name
- Mobile Phone Number
- Doorstep Service Address and Sector in Gurgaon
- Appliance Brand, Model, and Reported Issue Notes
2. How We Use Your Information
We use your information strictly for:
- Dispatching certified technicians to your doorstep in Gurgaon.
- Sending appointment confirmations, digital service invoices, and warranty certificates.
- Following up on customer satisfaction and warranty claims.
We never sell, rent, or share your personal data with any third-party advertisers.
3. Data Security
We maintain industry-standard security protocols to prevent unauthorized access, alteration, or disclosure of customer records. Your information is accessed solely by authorized service coordinators and assigned field technicians.
4. Contact Regarding Privacy
If you have any questions or wish to update or delete your contact details from our records, please contact our data coordinator at Shahidk2532@gmail.com or call +91 78349 82532.